ORIGIN OF ANGER
Have you ever been angry because you couldn’t remember where you put your car keys, or because you tripped over something left in your path? Perhaps you became angry when a coworker or employee didn’t do their work, or a teenager didn’t come home for curfew. Perhaps you have been so angry that you broke something or said things that you later wished you hadn’t said. Anger is an emotional state that can range from minor irritation to intense rage. It is a primal, or natural, emotion that has functional value for survival; it can mobilize resources for change. However, uncontrolled anger, along with suppression of anger, can negatively affect personal or social well-being.An angry person can be destructive if they do not find an appropriate outlet for their anger through expression. Anger impairs a person’s ability to process information

ABUSIVE RELATIONSHIPS ARE HARD TO LEAVE
Have you ever been angry because you couldn’t remember where you put your car keys, or because you tripped over something left in your path? Perhaps you became angry when a coworker or employee didn’t do their work, or a teenager didn’t come home for curfew. Perhaps you have been so angry that you broke something or said things that you later wished you hadn’t said. Anger is an emotional state that can range from minor irritation to intense rage. It is a primal, or natural, emotion that has functional value for survival; it can mobilize resources for change. However, uncontrolled anger, along with suppression of anger, can negatively affect personal or social well-being.An angry person can be destructive if they do not find an appropriate outlet for their anger through expression. Anger impairs a person’s ability to process information

ONLINE DISPUTE RESOLUTION
You may think of mediation as two parties sitting with a negotiator for several hours at a time in a conference room, hammering out details until an agreement is reached. Traditionally mediation does look something like that. Instead, imagine sitting at your computer, in the comfort of your home or office, when it is convenient to you, responding to queries posted by that the neutral mediator. Online Dispute Resolution, or ODR, takes advantage of technology and communication process available to skilled mediators to create an opportunity to people who are less likely to engage in face-to-face mediation for personal or logistical reasons. ODR can efficiently facilitate negotiations and increase communication for some clients. For corporate complaints, ODR addresses time and costconstraints, as ODR may be better suited for clients whose concerns include loss of worktime and distant travel time to meetings. Some people may also find ODR less difficult eries posted by that the neutral mediator. Online Dispute Resolution, or ODR, takes advantage of technology and communication process available to skilled mediators to create an opportunity to people who are less likely to engage in face-to-face mediation for personal or logistical reasons. ODR can efficiently facilitate negotiations and increase communication for some clients. For corporate complaints, ODR addresses time and costconstrain.